ELO Renewal Application Tips for OT/PT/OTA/PTA

****** We have experienced an overwhelming volume of phone calls and email these past few weeks seeking assistance with ELO and licensing. We will continue to work with educators who had reached out for assistance or started an application online prior to June 30th to be able to assist with technical issues that prevented application completion.  Applications from these educators who made a good faith effort to apply will be considered as having been made timely. ******

TIPS for Occupational Therapist, Physical Therapist, Occupational Therapist Assistant, and Physical Therapist Assistant applicants renewing their licenses:

 Be prepared BEFORE you login …

IF there is some type of misconduct that needs to be reported, prepare and attach a written explanation of what happened. You must also provide complete electronic (scanned) copies of documents associated with the matter that can corroborate / illuminate your explanation of the incident. These may include the criminal complaint, judgment of conviction, police reports, disciplinary letters/findings, correspondence, etc., as applicable.  (Note: Court history information printed from the CCAP web site is NOT sufficient.)

  • Prepare all required documents to be available as attachments so you may upload them during the ELO application process.  You will need to SCAN some documents and save them so they are readily available, including:
    • Valid WI Department of Safety and Professional Services License
  • Have your credit card ready.  If you do not already have a credit card, you should purchase a pre-paid credit card at a local convenience store.
For questions about this information, contact elo.help@dpi.wi.gov (608)